When I checked into the Crown Plaza in Detroit, I was told that I had won a free dinner. Apparently they give one out each night for members of their Priority Club. Since I was on my own tonight, it was perfect. After a great meal of sea bass, the waiter told me that, not only was the meal free, but the hotel covered his tip! That’s class. Think of how you and your company do business. Do you strive to amaze the client or do you risk leaving them with a bad taste?
I gave him another tip and he was thrilled.