In his Inc video on communications, Kip Tindell, founder of The Container Store, says that the more you communicate across different levels of operation in your company, the more productivity you will be able to achieve. What he fails to mention is how. One of the greatest problems we have in business is developing effective communications with people we don’t understand. Most of us do fine with 40-60% of people, but what about the rest?
Behavioral assessments have long been used as a key to unlocking communications. Once you know what motivates someone and how they prefer to communicate, you can easily adjust your style to meet theirs. For example, extroverts tend to call meetings because talking is how they think. On the other hand, introverts tend to do better when they have time to think about a problem in advance of a meeting. Solution? Send out detailed agendas for meetings and give everyone time to prepare. While this sounds obvious, it is the step that is missing in thousands of meetings every day, leading to frustrated managers who get little participation from some of their best and brightest people.
Make it a point to know what drives your people and let them share this with each other. Our clients use the PI workforce assessments to gather and share behavioral and communications styles with teams. Would you like to try it? Contact us today and we’ll give you a free demonstration.
You might like this free download: Sustaining Motivation, Commitment and Productivity in Tough Times