Dealers told us they wanted:
- improved sales every month
- higher productivity and fewer mistakes in the shop
- higher CSI ratings
- more repeat customers
- and more referrals
Join us and learn how the largest and most successful dealerships in the country accomplish all of this and more.
This program is a demonstration of case studies and real-world examples from top dealers. You’ll see the problems they faced, the solutions they chose and the results they obtained. You’ll learn exactly how they did it.
You will learn first hand what you can do to improve the results in your dealership next month.
Bring your biggest problems so we can address them. There will be time for questions or we can arrange one-on-one discussions if you prefer.
Every attendee will receive:
- a certificate good for $1,000 in free services.
- a copy of the case study summaries.
There is nothing to buy to get this value. We know you want to see for yourself what we do and how it works and we are happy to show you.
Who should attend: Dealers, Owners, General Managers
When: Ask us for the next date in your area: firstname.lastname@example.org
If you can’t make it but I want to talk with us, email email@example.com to arrange a personal consultation.
Steve Waterhouse, Founder and President
Steve Waterhouse has worked with companies in 13 countries and 48 states to help them increase their sales and operational effectiveness. His major clients include Chrysler, Caterpillar, Xerox and AT&T.
Steve Waterhouse’s career as a record setting sales professional and sales manager gave him the background to help dealerships dramatically improve sales and increase profits.
Steve is the author of “The Team Selling Solution” Creating and Managing Teams that Win The Complex Sale published by McGraw-Hill.
He is certified in Predictive Index® and Customer-Focused Selling™ as an analyst, trainer and consultant.
Cindy Mallard, Consultant
Cindy’s education and background give her a unique perspective that helps businesses dramatically improve their results.
With degrees in Psychology and English and experience in customer service management and franchising, Cindy combines the practical with the theoretical to give a fresh approach to her client’s problems.
Her no-nonsense approach has helped clients in a wide range of industries realize their goals. Her experience ranges from automotive dealers to nursing homes and wholesalers to retailers.
Cindy is the author of numerous articles on leadership, management, franchising and hiring and is a frequent speaker at company events.
She has earned the Certified Franchise Executive (CFE) designation from the Institute of Certified Franchise Executives (ICFE) and is certified in Predictive Index® and Customer-Focused Selling™ as an analyst, trainer and consultant.
Our Clients say it best:
Our customer service ratings jumped 15%; and over 50% of our customers returned to buy another vehicle from us. Sales are better, too. In the last year, overall sales have gone up 26% and market share has risen 6%.
Kevin Foster, General Manager, Bill Marsh Automotive Group
If you go back some years, our retention of employees for more than one year was in the 20% range. Currently about 62% of our sales department has been with us longer than one year.
Dave O’Brien, Corporate Performance Coach, Earnhardt Motor Group
Keyes has been able to achieve an overall retention rate of almost 50% a year by putting the right person in the right slot.
Howard Tenenbaum, Vice President and Partner, Keys Motor Group
We were able to spot top performing sales associates who could sell three times as many automobiles
– PI® Auto Dealer Validity Study