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Improving Sales and Service – Predictive Index®

The Challenge:
To better serve their customers and to develop repeat business, Marsh Automotive became one of about 5% of dealers nationwide to sell cars at a single price for each model, eliminating the traditional negotiations involved in car shopping.

In doing so, the company experienced a complete change from a sales culture to a service culture.

Learn how PI® helped Marsh Automotive triple customer service ratings

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