MBK Senior Living, a leader in the assisted living industry, has been named one of the “Best Places to Work in Healthcare in 2009” by Modern Healthcare Magazine. This designation validates their progress in creating a workplace of truly inspired people, committed to serving their clients. The following is a testimonial given by Terry Howard, CEO, at MBK Senior Living:
I’ve used Predictive Index since 1985, and have long since been a real believer in the positive impact PI can make in the workplace. 60 to 70% of our company’s operating costs are labor based. We are clearly in the people business – our people are the key to providing the very best service and care to our seniors. It’s imperative for my organization to have the right people in the right jobs. There is no question that PI has been instrumental in doing that at MBK Senior Living. PI is also a critical tool in understanding individual work styles, as well as building and coaching teams to work effectively with each other, which ultimately leads to greater job satisfaction and retention. Using PI, we can ensure that employees are aligned with a job that best fits their behavioral style. Our company’s turnover, since implementing PI, has gone from 70% to 39%, which for our industry is exceptional.