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You are here: Home / Archives for Case Studies / Financial Services

December 2, 2009 by Steve Waterhouse

Customer Service Representatives

Predictive Index® Performance Snapshot Validity Study / Quantitative Results Industry: Financial Services Position: Customer Service Representatives Results The top performers achieved over 250% more sales volume than the bottom performers, … [Read more...]

Filed Under: Call Centers, Financial Services, Predictive Index® (PI®), Predictive Index® Performance Snapshot

December 2, 2009 by Steve Waterhouse

Outbound Telesales Agent

Predictive Index® Performance Snapshot Validity Study / Quantitative Results Industry: Financial Services Position: Outbound Telesales Agent Results The top performers achieved over 164 times the average monthly sales volume than bottom … [Read more...]

Filed Under: Call Centers, Financial Services, Predictive Index® (PI®), Predictive Index® Performance Snapshot

December 2, 2009 by Steve Waterhouse

Store Managers

Predictive Index® Performance Snapshot Validity Study / Quantitative Results Industry: Financial Services Position: Store Managers Results The top performers achieved on average 220% less turnover than the bottom performers. Criteria: This … [Read more...]

Filed Under: Financial Services, Predictive Index® (PI®), Predictive Index® Performance Snapshot, Talent Acquisition, Talent Development

November 17, 2009 by Steve Waterhouse

Building Success by Developing Effective Teams

Building Success by Developing Effective Teams “TexasBank builds success for our employees by creating a positive environment that nurtures teamwork. The vision of TexasBank is simple. We focus on people. Our customers, employees, communities and … [Read more...]

Filed Under: Case Studies, Financial Services, Growth Strategy, Performance Requirement Options™, Predictive Index® (PI®), print, Talent Acquisition, Talent Development

November 17, 2009 by Steve Waterhouse

Succession Planning: Building the Future Now

Succession Planning: Building the Future Now “The Predictive Index® is a confidence builder. Relying on your experience and intuition is not enough. PI® gives you an insight that you cannot get any other way. It gives you something tangible.” Jim … [Read more...]

Filed Under: Case Studies, Change Management, Financial Services, Growth Strategy, Performance Requirement Options™, Predictive Index System, Predictive Index® (PI®), print, Talent Development

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